Shipping policy
Shipping Policy
Processing Time Orders are processed within 5 to 10 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping: 5-7 business days — Cost varies by zip code
- Expedited Shipping: 3-5 business days — Cost varies by zip code
Free Shipping We offer free standard shipping within the contiguous United States on orders over $100.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@ilydstudio.com within 5 days of the expected delivery date.
International Shipping We currently do not ship internationally. International customers are responsible for all customs fees and import duties.